Integrated Learning Platforms
INSIGHTS – Josh Bersin
We are in one of the most exciting cycles of innovation on all levels of the learning stack.
The enormous market for training and learning tools is fragmented. Today there are more than 200 learning management systems (LMS) providers, more than 30 learning experience platforms (LXP) providers and thousands of suppliers who build collaboration, mobile learning, content development and analytics tools.
While each of these categories is filled with great partners, something else is happening: A move from what I call “horizontal” solutions to vertically integrated learning platforms.
The New Learning Stack
After 20-plus years with learning systems and web applications, a new technology stack for training is starting to emerge. It looks something like the accompanying chart.
This stack has many important components, each part of the end-to-end learning experience. A modern corporate learning solution embraces all of the content types on the right and includes all of the technology elements on the left. Note that I put the LMS at the bottom. I believe the LMS systems of today are more likely to be integrated into enterprise resource planning or human capital management platforms.
Where the Market Is Going
Virtual reality tools, embedded microlearning, intelligent search, mobile content development and many forms of assessment and video authoring are everywhere. In fact, we are in one of the most exciting cycles of innovation on all levels of the learning stack.
Some companies have learning architects who can sort out these tools, test them and bring them together into a solution. But many leaders are getting tired of being the “general contractors” for their learning experiences, and they want to buy “a complete house.” So, providers are becoming more integrated.
Remember, employees (your customers) will not use a fragmented, complicated experience to learn. Completion rates and satisfaction are driven by the elegance and simplicity of the complete learning experience. While we’re still a few years away from massive consolidation, the trend toward integrated platforms is clear, and I encourage you to check them out.
Josh Bersin is an independent industry analyst and founder of Bersin™ by Deloitte. Contact him at info@bersinpartners.com.
