Are You Missing That One Thing That Could Supercharge Your Omnichannel Efforts?
April 21 @ 12:30 pm - 1:00 pm EDT
Most life sciences organizations have some type of omnichannel strategy to improve customer engagement and put the customer in the center.
A common pitfall in omnichannel implementation is that most of the energy and resources go to powering the systems, data and journey creation, leaving little left to prepare the field force in omnichannel execution. Organizations may assume that the field force will quickly understand and execute their responsibilities for omnichannel. However, new skills and ways of working are needed for successful omnichannel execution.
Join us for this 30-minute LTEN webinar, sponsored by Red Nucleus, to hear practical tips and best practices for preparing the field force for omnichannel execution. At this webinar, you’ll learn:
- The skills and mindsets required for the field force to successfully support omnichannel engagement.
- The role field force management plays in omnichannel execution.
- A spectrum of approaches to prepare the field force for their role in omnichannel execution.
Register today for this free LTEN webinar. Not an LTEN member? Join today and realize the value.
Emily Sellers, Managing Director
Melanie Brown, Managing Director