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Bonus Focus - August 2017 Issue

Roche: Evolving New Hire Sales Onboarding 

By Jennifer Muszik and Michele DeMarco

Think back to when you started at your current company. Do you remember your onboarding experience? There was so much to learn about the organization and the role you were hired to do. Did you feel like you were “drinking from a fire hose”? If so, did you wish someone was there to help you differentiate between the “nice to know” vs. the “need to know”? We did, too!


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Connecting the Dots ... 10 Lessons Learned for Creating an Account Management Mindset

By Dr. Wendy Heckelman and Sheryl Unger

The idiom “connecting the dots” describes one's ability to understand the relationship between different ideas, experiences and trends. No one is disputing that the evolving healthcare marketplace is changing how prescribing decisions are being made, especially in larger organized customers. Given the vast changes, life science leaders and learning organizations are becoming increasingly aware of the need to develop an account management mindset for all customer-facing roles.

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Understanding Ourselves Today to Move into the Future Tomorrow

By Michael Gambale

Engaging learners in training programs and online courses remains a challenge in today’s workplace. There has been a recent collective awakening of sorts that presenting an engaging and interesting program isn’t worth much if people don’t remember the lessons taught. This change in thinking is a beginning in how we are reframing our lens of memory as it relates to performance. If a majority of your audience doesn’t remember the lessons, then no model can accurately show the impact of the dollars and time spent on your training.

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Meet-A-Member: 5 Questions with Chris Platanos

By Tim Sosbe

Networking is crucial to business careers and is one of the main benefits of LTEN membership: The chance to meet, connect and learn from your life sciences peers. For this Bonus Focus feature, we’re happy to introduce you to LTEN member Chris Platanos.

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