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‘Aha!’ Moments in Personal Learning

By May 11, 2021May 14th, 2021LTEN Focus On Training


‘Aha!’ Moments in Personal Learning

SOLUTIONS – Krishna C Kalva

Today’s learners expect ‘Aha!’ moments to stay engaged

Learning never stops. This is a phrase we are all familiar with and practice actively. As one enters professional life, their learning journeys continue and take shape in different forms. This is applicable to our personal lives as well. In current times, with exposure to technology and social media, there is content available for learning within reach through multiple sources.

The topic of relevance — often expressed as “what’s in it for me” — continues to remain important in order to personalize and engage at a deeper level with the learner. With shorter attention spans, learners are expecting “Aha!” moments to remain engaged.

This is a change in perspective when compared to traditional learning practices that are applied for certain topics. So how can organizations create or facilitate such moments that matter?

Understand the ‘Aha!’

One possible way to understand an “Aha!” moment is to offer an insight and inspiration that triggers a certain thought pattern in the learner’s mind. It is the opening of a gate-less avenue toward awareness that always existed by offering a different perspective. Such a concept can be applied in both personal and professional situations.

With the emergence of digital trends, organizations are challenged to make learning relevant, fun, engaging and in the “flow” for the learner. Organizations are no longer expected to only “push” content to their workforce, but instead allow them to “pull” content that is of their interest.

This shift in perspective puts the learner in the center and empowers them to choose their learning and own individual competence development. This shift offers a lot of responsibility to learning & development teams to understand the trends, learner expectations and strategic priorities and to make insights available to their organizations.

One of the key drivers in this approach is communication that generates curiosity and calls for action by the learner. The overarching challenge is to make this experience tailored to the person, seamless and integrated into the daily routine of a learner.

Creating Engagement

The role of learning teams is to identify and develop competencies to create digitally engaging content, a framework to collaborate and a set of guiding principles (such as feedback and coaching) to enrich the learner experience. Some of the key skills required might already exist within the learning & development organization. It is important to identify, leverage and adapt them to achieve the desired results.

This is a cultural change, and it is essential to take support from management to succeed. One of the key outcomes of this approach is to build a community that is creative, collaborative and competent.

Now, back to the “Aha!” moment. It is important for individuals and organizations to adapt a beginner´s mindset that is driven by curiosity and an intrinsic desire to stay relevant and successful. This journey is evolutionary, and success lies in creating awareness and tailoring the approach to address specific learner needs and expectations.

Technology acts as a facilitator; however, it is inspirational stories and experiences  that create winning moments that matter and that have an impact on each learner.

Krishna C. Kalva is learning solution manager at Siemens Healthineers. Email him


About LTEN

The Life Sciences Trainers & Educators Network ( is the only global 501(c)(3) nonprofit organization specializing in meeting the needs of life sciences learning professionals. LTEN shares the knowledge of industry leaders, provides insight into new technologies, offers innovative solutions and communities of practice that grow careers and organizational capabilities. Founded in 1971, LTEN has grown to more than 3,200 individual members who work in pharmaceutical, biotech, medical device and diagnostic companies, and industry partners who support the life sciences training departments.

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