How To 'Up' Your Organization’s Coaching Game with Continuous Feedback
Tuesday, July 30, 2019 12:30 PM - 1:30 PM EDT
Too often, we assume managers know how to give feedback. It’s a fundamental skill, right? Unfortunately, like most assumptions, this thinking is off base and can have serious consequences, especially since managers influence up to 70% of an individual’s success (Gallup). The fact is, you can’t be an effective coach unless you provide your people with an ongoing stream of quality verbal and written feedback.
Join this informative LTEN webinar, sponsored by iCoachFirst, where we will discuss the importance of feedback. Ted Power, chief customer officer for iCoachFIrst, and Susan Armstrong, managing partner of Global Training Transformation, will share best practices on how to provide and receive feedback and how it can be delivered for maximum impact through a mobile coaching and development solution (and not just in a field coaching report).
At this webinar, you will learn:
- Why the old adage “people leave managers, not companies” is more relevant today than ever.
- How continuous feedback positively impacts your company’s bottom-line and benefits every organizational level.
- Simple methods on how to provide, receive and request feedback, making it easier and less stressful for everyone involved.
- How feedback can be brought to life in your field coaching and development solution, meeting people where they are (and not just every 4-5 weeks on a field visit).
Chief Customer Officer
Ted Power is the Chief Customer Officer at iCoachfirst. As a recognized thought leader and trusted adviser, Ted also provides insightful counsel to a variety of organizations, including GlaxoSmithKline, Merck, Sanofi-Aventis, Johnson & Johnson, Panasonic, and the U.S. Military (Army Rangers).
With over 20 years of leadership and consulting experience in Talent Management/Organizational Development, Ted has led large-scale global initiatives, including the development and implementation of enterprise-wide competency systems that require the engagement of broad stakeholder groups to ensure optimal organizational adoption.
Ted’s expertise includes behavioral assessment application and interpretation, leadership and team development, organizational analyses and assessment, competency model development and deployment, executive coaching, and sales force effectiveness programs.
Ted graduated from Dickinson College with a B.A. in Political Science. Prior to joining iCoachFirst in 1996, he worked as a Sales and Marketing professional in the Human Resource Consulting and Retail industries.
Global Training Transformation
Susan Armstrong is Managing Partner of Global Training Transformation, an organization dedicated to raising the level of training and development around the world.
Susan is an Award-winning Instructional Designer and Master Trainer creating bespoke training programs for global Life Science companies as well as mentoring subject matter experts and trainers in the art and science of world-class training.
Register today for this free, LTEN webinar. Not an LTEN member? Join today and realize the value.