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Bonus Focus - August 2013 Issue

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 Don't Just Tell a Story: Tell a Relevant Story

 By Doug StevensonEQ

There are all kinds of stories: long and short, dramatic and comedic, business and personal. Stories can be powerful if they fit the situation and solve a current need. A story is an essential communication tool, and an asset to trainers as well. 

 

 

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Independent Monitoring: The Best Medicine

 By Stephen J. Nemmers. Ph.D.Retention

Oversight agencies—such as State Boards of Pharmacy—are charged with public protection, but most have neither an instruction manual, nor a magic wand. Regulatory individuals must "fix” the problems that are encountered, and their resources are often minimal. Increasingly, licensing boards and other regulatory bodies are using independent monitoring—funded by those being monitored—as an option.

 

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