Synchronous Facilitation Certificate course -- Master the Virtual Classroom!

Run smooth and trouble-free synchronous events from start to finish, every time

On completion of this course, you will be able to:

  • Keep your audience energized, focused, and motivated
  • Create an effective learning environment with your voice and read 'body language'
  • Identify synchronous team teaching benefits and opportunities
  • Head-off tech disasters and logistics nightmares
  • Develop and execute synchronous events from expertly from start to finish

Participants will be awarded 2.0 CEUs upon completion.

Sign me up! I want to earn my certificate and master the virtual classroom!Take this 6-part online course on your computer from the convenience of your home or office. Each session is two-hours long and is held once weekly from Jan. 28 through Mar. 4

Program Agenda/Module Overview
The program includes five two-hour synchronous sessions plus intersession assignments.

Session 1: Learn How to Learn Online – January 28, 2014 at 2:00 PM ET

This is a one hour long pre-requisite for the program.

Session 2: Creating Audience Engagement – February 4, 2014 at 2:00 PM ET

This session explores how the roles of Facilitators have changed with the introduction of learning technologies. Emphasis is placed on the need to keep participants energized, focused, and motivated. Tips and techniques for teaching synchronously are discussed and guidance is provided on how to be a Facilitator in this medium.

At the conclusion of this session, participants will be able to:

  • Describe the job description of an online Facilitator
  • Identify the steps necessary to prepare to be an online Facilitator
  • Identify key techniques for engaging participants without the benefit of eye contact and body language

Session 3: Being a Broadcaster – February 11, 2014 at 2:00 PM ET
In the synchronous environment, voice is the most essential instructional tool. In using the Facilitator's voice, and the voices of participants, an effective learning interaction is created. Topics include creating an engaging audio environment and reading participants' "body language.”

At the conclusion of this session, participants will be able to:

  • Use their voices to effectively engage participants
  • Create an effective audio environment
  • Craft questions to which participants can effectively respond
  • Identify participant cues that take the place of body language and eye contact

Session 4: Synchronous Team Teaching – February 18, 2014 at 2:00 PM ET
This session focuses on working with a Producer during a synchronous learning event. A Producer, or Assistant Facilitator, can help transform synchronous programs into trouble-free, fast moving, interactive events that keep learners involved and the Facilitator on track. In short, the Facilitator can stay focused on content while the Producer takes care of everything else. Topics include the Producers' job description and the various ways in which the Producer supports the synchronous Facilitator. Numerous practice opportunities are provided.

At the conclusion of this session, participants will be able to:

  • Define the Producer's role
  • Demonstrate how the Producer can support the synchronous Facilitator
  • Identify ways to create a more interactive session when a Producer is not possible

Session 5: Disaster Recovery – February 25, 2014 at 2:00 PM ET
In the synchronous environment – Murphy's Law applies! What do you do when things start going wrong? This session addresses participant issues, audio problems, hardware / software trouble shooting – and when should you just call it a day.

At the conclusion of this session, participants will be able to:

  • Discuss various ways to manage audio issues
  • Talk participants through a technical issue with the virtual classroom software
  • Manage disruptive participant behaviors before they turn into disasters

Session 6: Prep and Practice – March 4, 2014 at 2:00 PM ET
In order to deliver an effective learning event for participants, the Facilitator must be ready, willing and enabled to teach. This session allows participants to identify numerous asynchronous activities that need to be completed before and after an online learning event, including:

  1. Marketing and Communications
  2. Participant preparation
  3. Technology considerations
  4. Logistics
  5. Rehearsals
  6. Post class follow up

At the conclusion of this session, participants will be able to:

  • Create a checklist to manage the planning, production, and follow-up of an online event
  • Communicate with participants, managers, and other parties about their roles in supporting the successful online event
  • Plan for their upcoming InSync Teachback final

At the conclusion of the program, participants and assigned partners conduct a one-hour online event in the virtual classroom (with help from a Teachback Specialist to prepare). The final teachback must be completed within 30 days of the last live training session.

More than facilitation. Mastery of the virtual classroom.

Sign me up! I want to earn my certificate and master the virtual classroom!

I've been doing online facilitation for a number of months and I really found that I, like most of us, fell into the role of being a lecturer, and not providing and environment that allowed people to engage and participate in the online learning... I [learned] to be a better facilitator and really work with the audience and engage the audience..." ~ David Brin, Worldwide Manager of Curriculum Strategy, Design and Governance at Ethicon Biosurgery


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