Over the last 15 years, L&D professionals have been told to focus on big data and learning analytics and that doing so earns a seat at the table. What has transpired from this has been an effort to collect a lot of data and generate a lot of reports. The unintended consequences of this are low response rates and minuscule use of the data to improve performance. This session will present a fresh approach to shift the mindset from measurement and reporting to performance improvement.
When: October 18th, 2017 – 12:00 EST
· Understand how Net Promoter System can be fused into the measurement process.
· Learn how a simpler process can allow you to act on your data and see improvements.
· Glean insight to shift the conversation from proving your value to improving business performance
Jeffrey Berk, COO, Performitiv https://performitiv.com/
Registration Link: http://maryland.astd.org/event-2647423
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